Everything is handmade. It takes time.
We try to keep the more popular items,
components and colors in stock but the combinations are too broad to always
have everything immediately available.
If we have all the pieces of your order in stock, we’ll be happy to ship
within 2 days.
Please be patient. We want to ship as quickly as possible but want
to make sure the order is correct.
We are now offering Free Shipping worldwide.
We use DHL Global Mail for shipping.
This is an arrangement between DHL and the
Singapore Postal Service.
The final delivery to your location will be made
by your local postal service.
Normally 2 weeks for delivery anywhere in the
world provided there are no issues in customs.
We can make an invoice to travel with your order
stating the value at 50% of actual to help with customs duty in your country.
If you need express delivery, please contact us
4. Our minimum order total value is USD $ 250.
Our free shipping calculations are based on a
minimum order size.
For small orders in the US, please visit www.handicraftssupplier.com
5. We collect payment through PayPal.
PayPal will accept your credit card for payment.
Our retail packaged items use the Irene’s brand. This is our house brand, it is included in the
price and anyone is welcome to sell this brand name.
We can also make our retail packaged products
with no branding on it. Plain white
packaging and there is no extra charge for this.
We can print your custom brand name using our
professional printer. Minimum print runs
apply and this can be discussed case by case.
We offer a sticker label branding for customers
who want their own brand but do not meet the minimum print requirements. Using our high volume inkjet printer, we
create a label with your logo, web address etc.
Contact us for more details. Many
of our independent retailers like this option.
7. We offer custom colors, custom packaging and
custom designs. Contact us directly if
you’d like to develop a new item or would like to modify one of our designs to
suit your particular market.
8. For large orders over $3,000, please contact us
directly. Larger orders would likely use
sea or air freight which is much cheaper and will be calculated based on
9. We are always looking for new projects and new
directions to take our business. We have
a small factory with 20+ assembly staff that is very good at making things with
their hands. If you have a new product
idea that incorporates hand intensive processes and are looking to set up
production in Asia, we’d like to hear from you.